On peut être passionné par la téléphonie et prendre soin de soi : "Faites du sport, faites du vélo" est la devise du site d'e-commerce lancé par l'un des auteurs de Panoramisk : bikeo. Si vous faites du vélo, que ce soit en ville, sur la route ou sur les chemins plus accidentés, n'hésitez pas à aller faire un petit tour sur www.bikeo.fr pour vos prochains achats verts.
En plus leur plate-forme de téléphonie utilise Asterisk, comme quoi on peut la convergence est une réalité.

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1. Do you already have a telephony system?
2. Is your IP network ready for voice?
3. Do you have analog equipment or lines?
4. Is your voice installation split on multiple location?
5. Are you using wireless phones on your system?
6. Do you need a call billing feature?
7. Are you planning an outsourcing process of the telephony system?
8. Does telephony needs to be linked to computer systems?
9. Are you planning to exchange voice over IP traffic with telcos or partners?
10. Are you using a call-center?
11. Are you monitoring or recording your phone calls?
12. Are you using a automated call system?

7- Are you planning an outsourcing process of the telephony system?

Moving to an IP telephony system allows to take advantage of the distributed model, no dedicated link are required between various components of the installation, only IP. For sure the IP phone will remain next to the user, but all the infrastructure components (gateway, proxy, registrar, gatekeeper, SBC, …) could be located anywhere on the IP network. Why not think about an externalization of these components in a specific hosting facility?

If the complete solution is rented from a provider we generally call this one Centrex, the deal is really simple: a cost per month and per phone + communications. But we can also talk about hosting of chosen equipment at various levels.

If such solution is in mind, the chosen telephony system should support hosting and quality control of the service through log and statistics. After, a simple infrastructure could be put in place in order to achieve IP telephony hosting, the main point is the network which should be resilient and provide expected performances.

Once technical issues are solved we can look at the other main point which is the cost. The main difference is moving from an invest model to a recurrent model which is really different for small companies that may like a cost linked to the number of phone versus a solution that can handle a certain amount of phones but has more capacity than really used.

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